Returns & Exchanges

All wallpaper is printed to order specifically for your project. Because each order is custom produced, we do not accept exchanges or cancellations once production has begun.

Because we custom print each order, wallpaper orders of more than one panel are not eligible for return. We strongly recommend ordering samples before placing a wallpaper order. Samples are the best way to evaluate color, scale, and material in your space.

Single-roll orders of traditional paper wallpaper (excluding samples) may be returned within 14 days of delivery if unopened and in original condition.

Peel and stick wallpaper is custom printed and produced specifically for each order. Due to the nature of the product, peel and stick wallpaper is not eligible for return.

All returns must be approved by our team prior to shipment.

Color & Production Variations

We take color matching seriously and work carefully to maintain consistency between samples and production runs. However, because wallpaper is manufactured to order, slight color variation may occur between samples and final production, as well as between separate print runs.

For the best color consistency, we recommend ordering the full quantity needed for your project at one time.

Damaged, Defective, Incorrect, or Missing Items

We carefully inspect every order before it leaves our studio. If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 14 days of delivery at studio [at] stripedwallpaper.com.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the product
• Photographs of all shipping packaging and shipping labels

Products must not be installed prior to submitting a claim.

If your order was damaged during transit, please retain all packaging materials until your claim has been resolved. Discarding packaging materials may affect our ability to pursue a claim on your behalf.

After reviewing the issue, we will replace damaged or defective material at no additional charge.

Lost or Stolen Packages

If tracking indicates that your package was delivered but you cannot locate it, please first verify that the shipping address provided at checkout was correct.

If the address is correct, please contact the shipping carrier directly regarding lost or stolen deliveries. Once a package has been marked as delivered, we are unable to guarantee its security after delivery.

Packages returned to our studio due to an incorrect address or failed delivery attempt may be reshipped at the customer's expense.